Refund policy

Aftertype themes are digital content delivered electronically. Because a downloaded theme cannot be returned in the same way as a physical product, we generally do not provide change-of-mind refunds after download or other digital delivery has begun.

For consumers, this policy applies only to the extent permitted by law. Where required, checkout will ask for express consent to immediate delivery and acknowledgement that the statutory right of withdrawal is lost once the download or other digital delivery begins. If those legal requirements have not been met, your statutory withdrawal rights remain unaffected.

Please contact us if the product was not delivered, the download remains inaccessible, you were charged more than once for the same order, or the product is defective or materially different from its description.

Where possible, we will first provide access, investigate the problem, or offer a repair, replacement, or corrected version within a reasonable time and without additional cost. If the problem cannot be resolved, you may be entitled to a price reduction, termination, or refund under applicable law.

A refund may also be granted where required by the merchant-of-record terms, applicable law, or at our discretion in exceptional circumstances. Nothing in this policy excludes mandatory rights concerning digital content, conformity, required updates, withdrawal, or reimbursement.

Unless mandatory law provides otherwise, a refund is normally not available because you changed your mind after delivery began, no longer need the theme, purchased without checking the published Ghost or plan requirements, expected a feature that was not advertised, or cannot use the theme because of custom code, an unsupported integration, or a third-party service outside Aftertype's control.

A declined change-of-mind refund does not affect your right to support or an appropriate remedy if the supplied product is defective or does not conform to its description.

Email support@aftertype.studio with the order email address, order number, and a clear description of the issue. Please include relevant screenshots, error messages, your Ghost version, and the troubleshooting steps already tried where applicable.

Purchases are processed by Lemon Squeezy as merchant of record. Approved refunds are processed through Lemon Squeezy to the original payment method and remain subject to its buyer terms and payment-processing requirements. Processing times may depend on the payment provider.

If a product is sold as a pre-order and has not yet been delivered, refund rights are governed by the terms shown at checkout and applicable law. If Aftertype cancels a product before delivery, the amount paid for that product will be refunded through the merchant of record.

Version 1.0 — last updated 24 August 2026.